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Reference code: 511958

  • Fulltime
  • Classroom
  • Business and administration and law

National Learning Network Retail Skills and Reception Skills 4M1998 – 2026

  • Starts Continuous
  • 34 Hrs 15 Mins a week

About this course

104 weeks The purpose of the programme is to enable the learner to develop the knowledge, skills and competence to work in a retail environment, under supervision, engaging in retail selling and performing a range of payment transactions. On successful completion of the programme, learners may progress to further education and training.

Your week

Class times each week
Mon Tue Wed Thu Fri
Morning Class Class Class Class Class
Afternoon Class Class Class Class No class
Evening No class No class No class No class No class

Qualification

Retail Skills

QQI 4M1998

Course details

Education requirements

No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme.

Age requirements

Please see course details for minimum age requirements Please refer to Programme Descriptor for further information on Learner Profile.

Learning aptitude

Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.

Previous experience

Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course and be able to work under direction with some ability to work on their own initiative.

Modules and awards
Module Award Awarding body
English And Communications Level 4 Communications (4N0689) QQI
Customer Service Customer Service (4N1989) QQI
Retail Sales Techniques Retail Sales Techniques (4N1183) QQI
Communications (Community) Communications (4N0689) QQI
Customer Service (Community) Customer Service (4N1989) QQI
Information Technology Skills (Community) Information Technology Skills (4N1125) QQI
Work Experience (Community) Work Experience (4N1168) QQI
Workplace Safety (Community) Workplace Safety (4N1124) QQI
Computer Applications (4N1112) Computer Applications (4N1112) QQI
Personal Effectiveness(4N1132) Personal Effectiveness (4N1132) QQI
Stock Control (4N1184) Stock Control (4N1184) QQI
Retail Payment Procedures (4N1185) Retail Payment Procedures (4N1185) QQI
Reception Skills Reception Skills (4N1867) QQI

Learning Outcomes On completion of this program, learners will have the skills, knowledge, and competency to work under supervision in the retail sector and/or to progress to further education and training. Learners must be in receipt of DA Allowance or submit a letter from a medical practitioner.

Learners must be in receipt of Disability Allowance , Or submit Doctor's Letter.
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